Personal Reviews From Busch Customers
When you choose Busch, our caring staff will help you capture the stories of a life well lived, so that you can honor your loved one in a meaningful way.
Below are personal testimonials from beloved families we have served.
Would you like to share your story with us? Please tell us about your experience with Busch Funeral Home.
Sandra Mason, Elyria, OH
"The Busch staff—Jeff, Mary Ann, Denise—all went above and beyond with our service. It meant a lot to our family knowing that the staff truly cares, and doesn't just act like they do. We have always had exceptional service with Busch."
Johany Mercado, Lakewood, OH
"The service from the funeral staff was amazing. During the most difficult time in our lives, I felt that they were part of our family with the care and support they provided us. Alan had an outstanding service from start to finish. Cathy delivered a beautiful service due to how she described our son to our family and friends."
Ajay Sinha, Strongsville, OH
"This was our first experience and we could not have expected anything better. It was a very professional service and everything was laid out clearly. The staff, particularly Marie Tomaro, stood out."
Caroline Pritchard, Cleveland, OH
"I dealt with Marie Tomaro from start to finish. She was kind, professional, informative, flexible and patient as we had many siblings to work with for cremation. Marie and Busch Funeral and Crematory Services has outstanding, personal, respectful services."
Tamara Hawes, Westlake, OH
"My experience was seamless from beginning to end. Alan was absolutely amazing in every way and went out of his way to make every member of my family comfortable. I couldn't have asked for more."
Ann Seltzer, Avon Lake, OH
“Because of the knowledge, kindness, attentiveness and genuineness of the staff one feels “at home” with your staff who work together so well. Megan Lewis and preplanning advisor Julie Skinner were extremely helpful, knowledgeable, sincere and personable. The Avon Lake site is comforting. Your funeral home and services are the best of any I have dealt with in the past. Keep on doing what you do.”
Cindy Andry, Ohio
“Joe Sciuva made us feel comfortable during a difficult situation. He kept us well informed and got everything done in a timely fashion. Joe is a great listener, knowledgeable, compassionate and caring. I never felt pressured. Macklin Legan was very polite and professional, and did a great job on our personalized programs. We always felt we were in good hands as Joe helped us get thru a tough situation by guiding us and making us feel comfortable that we were making the right decisions to respectfully honor our loved one. Keep up the good services!”
Miyako Ishiyama, North Royalton, OH
"Everyone and everything was perfect. Scarlett was our funeral director and was phenomenal. Celebrant Amy Kirksey was incredible. What they did with the little information and time allowed, to remember my sister in such a perfect fashion, was so wonderful and such a profound memory for us all. Thank you."
Jamsheed Saghafi, Parma, OH
“Funeral director Ted Kirsh made everything a wonderful experience. The services were extremely well coordinated, organized and professional. Our experience was wonderful in every way.”
Ray Harless, Elyria, OH
"Every aspect was great. Funeral director Jeff Hogan was extremely helpful and caring. He made the process as easy as possible, with care and sympathy.“
Carol Wyland, Sheffield Lake, OH
"Megan Lewis went above and beyond to help me and my family cope with this sad day. We were treated with much kindness.
Everyone that we met was exceptional, and treated us with kindness. Heidi Thimke (celebrant), was wonderful with my husband's life story. All of our friends and family commented on her, saying this was the best funeral service they have attended, as it was all about him."
Christine Zugel, Marietta, GA
"Busch has been involved with our family for over 55 years...I wouldn't go anywhere else. This year, for my Mother's situation, it has been an overwhelming task coordinating everything due to COVID/life insurance funds transferred to Busch and being in Atlanta, GA.
Pre-planning with Kathleen helped. Lauren Schumaker has been so helpful and patient throughout this process. Very appreciative.
The entirestaff has been so friendly and helpful too!
Since I was planning this long distance, the staff’s quick response to questions was so helpful and comforting. They always answered any questions/concerns I might have via phone call or email...I really appreciated it!
Lauren was always open to anything I wanted. It felt very personalized."
Kathy Wills, Lakewood, OH
"Thank you for all you’ve done for me handling things with my Mom’s celebration of life. It meant a lot because you knew her and knowing that meant so much to me!
Your whole team did a great job, I didn’t have to ask for anything, they covered it all. Heidi did an awesome tribute and listened well when we talked about Mom. Alan and Mary at Fairview Park went above and beyond with the yellow roses and blue butterflies."
Brandon Spitzer, Westlake, OH
"I have been so happy with the way that your team has handled everything for my dad's funeral and ceremony. Megan has been incredible and we cannot thank her enough. Everyone has shown a tremendous amount of care and respect for us in this difficult time. They have made this process a bit easier for us all. My mom was so happy with how our private ceremony went yesterday with Amy as the celebrant—she did a fantastic job. Everything was positive and upbeat, just the way my dad would have wanted it. The way your team has handled all of this with kindness and attentiveness has made the process so much easier."
"I'm a hospice RN, and when I had a patient pass away a few weeks ago, Pixie Danforth was a tremendous help, going above and beyond to assist me with the family's wishes. She is always very helpful and kind when I call.
Eric Jones came to pick the patient up. The daughter had just arrived. He was so kind while speaking with the family. Eric is always very respectful and kind every single time he comes. I was so appreciative of his assistance and his kindness as well.
It means a lot to the family members and to our staff when people treat our patients with respect when they've passed away. I wanted to let you know that Eric especially does this and I appreciate it."
Pat, Parma, OH
"Thanks so much. This was the first burial I ever had to plan and I expected a 'high pressure' meeting. It was anything but.Your funeral director Amy did a first class job. All was made very clear. The time and energy that Celebrant Heidi put int her presentation was remarkable. I couldn't have asked for anything better and he would have loved it!"
Thomas Demy, Parma, OH
"Kind, compassionate, professional and knowledgeable. Very well done. We appreciate the good work you’ve done on our behalf. Amy Geisman is terrific! She made a sad situation bearable for us. And you have a great web page.”
The Lyke Family, Parma, OH
We want to personally thank you for an amazing, thoughtful, heartfelt eulogy about our father, John Kurek. It touched our hearts and brought up joy, something that we will never forget and appreciate. You're an amazing woman!"
In memory of John Kurek
Loretta Julian, Cleveland, OH
"My Mom died suddenly the week before Paul. Paul and I had been together for 21 years. At Busch, I met with Joe Sciuva regarding Paul's arrangements. From the very beginning, Joe was exceptionally attentive, courteous and respectful. He never asked me a question more than once and flawlessly handled every detail. Consequently, I had very few follow-up questions. When I did, Joe was available and responsive. The experience of dealing with Joe brought me great relief and comfort, just when I needed it most. "
In memory of Paul Klonowski
Anthony Amato, Rocky River, OH
"Allow me to express my and my family’s total and complete gratification, and thankfulness for the excellent and complete services provided by Busch, and especially Meghan Burmeister, with assistance from Tracey Showers, following the passing of my wife.
Under the unique circumstances, the excellent care, sensitivity, professionalism and thoroughness of Meghan saw me and my family through the most trying of circumstances. All facets of the process from removal from home, to considerations at the funeral home and beyond (COVID 19 notwithstanding), were addressed positively with an undertone of knowing the hurt, the sensitivity, the passion of the family.
From each and every detail and consideration Meghan illustrated that Mary Ann Amato’s life had been of extreme value, and needed to be attended to with special care and consideration."
In memory of Mary Ann Amato
Elaine Byrd, Strongsville, OH
"From the initial phone call to the internment, Dean was exceptionally kind, thoughtful, thorough, and professional. The young lady who came to pick up our mother from the nursing home was equally kind, competent, sensitive, and allowed us to remain with our mother for as long as we needed. A funeral home staff member, Elaine, was very helpful in terms of providing stationery/thank you cards.
The family appreciates the exceptional care given to us and to our mother."
In memory of Louise Evans
Judith Martins, North Royalton, OH
"I chose Babbitt-Busch as I passed it every day on the way to visiting my husband in Pleasant Lake. I liked the outside appearance, the hominess, small size and neatness of the location, and I knew that Busch had a good reputation. When my husband passed, it was the first one I thought of.
After contact, it was all arranged so smoothly, Every function was perfect: professional, friendly, sympathetic, patient, understanding and very, very competent.
Thank you so much for your kindness and understanding. I was so comfortable with everyone, everything I asked for was given immediately, and some good suggestions were made. And most of all, it was so genuine!"
In memory of Gene Janik
Linda & Joe Molnar, North Ridgeville, OH
“Thank you for everything your staff did for the funeral of Mary Molnar. Everything went as well as possible given the COVID-19 situation.
Thank you to David Napoli for explaining each step, which helped us make decisions and feel in control of a very hard situation. You made sure all of the details went smoothly, including the cremation process and the arrangements to the cemetery.
It was a comfort for us to know those details were in your hands.
I can’t thank you enough for setting aside some ashes for my granddaughter. She took my mother’s death very hard and I’m sure she’ll have some peace knowing she has a part of 'Mimi' with her."
In memory of Mary Molnar
Becky Young, North Royalton, OH
"I cannot express the gratitude I have for you and the entire staff at Busch that got me through that day. Amy, you were there, guiding me through each step. You were so kind. I trusted your opinions, and you always made me feel so comfortable.
Even though I have a large family, I was mom's main caregiver, and was the one to do all the decision making. Doing a preplanned funeral arrangements 14 years ago was the best decision I made for myself! It saved me a lot of emotional and financial burden when it was time to use it. I was so relieved to discover how easy it was to change the plans mom requested years ago that she no longer wanted. Well, easy for me, because I had you taking care of all the details. Thank you."
In memory of Ethel Blevins
David Black, North Royalton, OH
"Bob and the staff at Busch North Royalton were very patient and extremely helpful putting this funeral together during these difficult times. They were very professional in keeping within the government's program, and still finding a way to allow everyone to pay their respects to our loving mom."
In memory of Geraldine Black
Elaine Evans Byrd, Old Brooklyn, OH
"I would like to express my sincere appreciation for the sensitive and exceptional care provided to our mother, Louise M. Evans. We were very pleased at the opportunity to work with Dean Schreiber, who was compassionate and extremely professional.
Our mother's arrangements and final preparations far exceeded our expectations, especially in light of the current healthcare challenge. We are very grateful to him and all of you at Busch."
In memory of Louise Evans
The Teel Family, North Royalton, OH
"On behalf of me and my family, please accept our gratitude to you and the Busch staff. You and your entire team were kind, helpful and thoughtful throughout the process, which helped us navigate this challenging time. Despite the unprecedented health care concerns and restrictions, we were able to honor my father as he so deserved and in a manner he would have appreciated. Thank you for being such a tremendous resource through this difficult moment and for facilitating such a successful memorial."
In Memory of Gary Teel
Dorothy Hammond, OH
"Our dad passed away in January 2020. Dad had planned his funeral to make things easier for us. The entire staff from the office to the directors were always professional when helping us thru this difficult time. The day went off without a hitch. Thank you so much for all your care and support. "
In Memory of George Smith
The Family of Mike, Parma Heights, OH
"Thank you for the beautiful planter you gave our family. From start to finish, you and your staff made a very difficult time easier. A special thanks to Kathleen Bloesinger for being our advocate with the cemetery. We appreciate all of you."
In Memory of Mike
Cathleen Witczak, North Royalton, OH
"For the second time this year, within six months actually, we’ve needed your services. Both times we dealt with Amy Geisman. I can’t thank you enough for having someone as professional as Amy. Amy treated us as if we were old friends!
It’s been a tough year for our family, and we are hoping we’ve reached our max for quite some time. I can only hope when it’s my time , Amy will be there to assist my family through their grief."
In Memory of Matthew Heutsche
The Shelton Family, OH
"Our sincerest thanks for helping our family through the difficult process of grief in the loss of Edward, husband, father and grandfather. We greatly appreciate the kind and understanding way Peter and others guided us through all the many emotional decisions we had to make and for ensuring everything went smoothly and according to the family’s wishes (including cards, music and video).
Thank you also for the large Peace Lily planter given to us at the funeral home. A reminder of the Peace from our God and Savior, it is lovely…
Peter, we also send our gratitude for the caring phone calls and prayers and especially for overseeing all, including the memorial service at the National Cemetery. The words you spoke were very meaningful, insightful and kind, proving your listening ear gleaning details about someone you never met, just from talking with us throughout those difficult days. You all provide a great service to the community and beyond."
In Memory of Edward Shelton
Terri Lusk-Christman, Parma, OH
"I wanted to take a quick minute to sincerely thank you and all your teammates at the Parma Busch Funeral Home. Everyone was extremely kind, thoughtful and provided a lot of help and attention to our family during our mother's visitation and memorial service.
From the minute we pulled up our car at the front entrance to the end of the evening, all your teammates were wonderful and assisted us throughout the entire evening. A special thanks to Janell who was so kind to move our parents' wedding photo to the front of the room so everyone would be sure to be able to see the beautiful photo of our parents!
The DVD/video that was organized and done by Keirstin was also outstanding. It's something we will cherish and have forever.We would highly recommend Busch to all of our family & friends. We're glad our Mother was in your care. Thanks again."
In Memory of June E. Lusk
Erica, North Olmstead, OH
"I thank you and your brother Mark for your letter of condolence. Joe Sciuva was our funeral director. I asked to work with Joe because he was wonderful to work with when my father-in-law passed about 4 years ago.
When my sister, my husband and I met with Joe, he was so patient with us. We didn’t know where to begin because Dad donated his body to the Cleveland Clinic for research and teaching. There was no remains. In addition, Dad did not want any kind of service. No wake, no mass, nothing.
We had pleasure of working with a number of your capable staff including Irelis, Keirstin, Sandra, Pete, Kathleen, Karelys and Elaine. Each person responded to my every question and concern with compassion and caring resolve. I am grateful for their kindness.
My goal was to find a compromise between Dad’s wishes and wanting to allow my mom, family and friends to grieve. With Joe taking the lead and with his guidance, we honored my dad in an extraordinary celebration at St. Charles in Parma and an inviting luncheon in the two downstairs rooms at your Ridge Road location.
Mom was truly overwhelmed with the final arrangements. She said it was PERFECT! And for this I sincerely thank Joe, he is truly exceptional."
Cathleen Witczak, North Royalton, OH
"I just wanted to thank you for the professional service provided to my brothers & I regarding plans for our sister. I wanted to give a special thank you to Amy Geisman. She is not only a kind, caring person, but extremely professional & knowledgeable. We were a little unsure of a few things and without any sort of pressure, Amy was able to assist us in our decision making. We never felt as if our decisions weren't good, or that we needed to do more. Amy reassured us everything would be fine. This was our second experience with Amy. She helped with my mother in law in 2016. We wish Amy great success & I'm confident several other families will feel the same way."
In Memory of Ann Toothman
Brian Payne, OH
"Dear James and Jeff,
I wanted to reach out and personally thank you for your work and care regarding our daughter, Vivian James Payne, who was stillborn in October.
Jeff handled our fragile situation with genuine care and excellent service. Although I haven’t met Mr. James Busch, I understand that you are the driving force behind providing this care for no cost to families when it involves a pregnancy loss. That is incredibly generous and caring for you to provide that service, and it was a remarkable help to us during a very difficult time. Again, thank you both so much!"
In Memory of Vivian James Payne
The Motter Family, Bedford, OH
Now that things have settled down a bit, I just wanted to again thank you. My mom’s case was certainly an unusual one. I’m guessing there are not many times when you have had to go as high as the governor’s office or be put on hold for final arrangements for so long.
My family certainly appreciates the time and effort you spent to rectify the situation. Your persistence and constant follow-up worked. It was an extended effort on your part and you handled it so professionally. I cannot express our gratitude enough. For weeks you worked to resolve a problem for our sake. We would have been so lost if not for you advocating on our behalf. You allowed us to grieve and deal with other family matters as this was evolving. We absolutely wanted to commend you on your integrity and the integrity of the Busch Funeral and Crematory Services during this difficult time. What you do is so important to families. Your dedication and attention are to be admired."
In Memory of Catherine Motter
Jay and Debbie Schmitt, Elyria, OH
"Dear Jeff, Julie, Heidi, and all of you at Busch,
Thank you very much for selecting us for your prestigious Caregiver of the Month Award for January 2019.
We are proud to represent the values your wonderful and compassionate employees have shown through their dedication to the people of Elyria in general, and the Elyria Jewish community specifically. It is very rewarding to be recognized by such fine people as yourselves, and we are most appreciative of the gesture.
What made the award so special was the presentation by Jeff, Julie and Heidi during our Temple services. Over the years Jeff and Julie have become not only good friends, but part of our Temple life."
In response to receiving the Caregiver Award
Roger Creps, Cleveland, OH
I am sure that with the number of life celebrations you have done over the years that individual ones do not stand out. But today, on the 9th anniversary of my wife, Carol Creps, passing, I do remember well meeting you for the first time, and planning Carol's service. Little did we know then that eight months later, we would meet again to plan my daughter Jessica's service.
Thank you for all that you do to make the most difficult times in the lives of families who have lost loved ones as much a time to celebrate as it is a time to grieve. "
In Memory of Carol and Jessica Creps
Yury Boyle, Cleveland, OH
"I have never been through this before, and I didn’t know what to expect. The emotions even six months later— the highs and lows— but Meghan was very polite and understanding when I was going through a tough time. Thanks to her, my three other children will always call my baby Esmy their “Angel”. And thank you for taking care of my niece Zoey back in 2007. Thanks to you and to Meghan, without her I don’t think I would have had closure."
In Memory of Esmy Boyle
Sheryl Murtha & the McKee Family, Fairview Park, OH
"Dear Jim, Julie, David, Mary and all,
Thank you so very much for making the celebration of my dear mother’s life so beautiful. You all at Busch go above and beyond to extend not only a service but yourselves personally. It is a gift to all who are privileged to be engaged by you all and everything you do.
From the initial phone call to have my mother’s body picked up by Tom and his helper, to all the personal care and help with planning, it was beautiful. I am eternally grateful!
In Memory of Beverly McKee
Michael & Brittiany Sanford, Westlake, OH
"Julie, Dan, Suzanne and Tom,
It was definitely a peaceful experience working with Busch Funeral Home during our very tragic time. We appreciate the dignity and care for our son. Thank you for everything."
In Memory of Michael Thomas Kelly Sanford III
Barb Makovich & Dave Neiger, Middleburg Heights, OH
"Dear Barb Habecker:
We were so grateful you were able to be our Celebrant for our Mom’s service. Your kind words and comforting thoughts and tone were appreciated by all. Your words of our memories made us think that she was there in the room with us as we smiled through our tears. Thank you for making sense of our words/memories into your beautiful, compassionate celebration of her life."
In Memory of Norma Neiger
Jacqueline Smith, Texas
"My mom passed away unexpectedly at the age of 58. My sister and I were not prepared to plan a funeral. Meghan and the staff at Busch were amazing. They made the funeral very special and went to every effort to make the process for us easy. They walked us through everything. I cannot thank them enough for making this tragedy easier for us. Thank you again, Meghan.”
In Memory of Loretta Serrano
Elissa Fiffick, Hinkley, OH
"It’s never easy losing your mother, but the compassion you all showed us made it easier. Our mom, Betty, looked beautiful and at peace. We will always have the memory because of the compassion you showed us and continue to show others.”
In Memory of Betty Michnyak
Recent Preplanner (Anonymous)
"I preplanned my funeral with the help of Julie Graf Skinner. The entire experience was exceptional. From the moment I walked in the door, Julie guided me with respect and kindness. I never felt pressured or uncomfortable in any way. Julie explained each step throughly and answered all of my questions. I now have peace of mind and my family will not have to make important decisions at a difficult time. Thank you, Julie !"
Melissa A. Mendise, Broadview Heights, OH
"My father passed away at my home, very unexpectedly in February. When I had to make the decision on what funeral home to use, I knew that my father would always refer to his friendship with the Busch family. I am so very grateful for that.
First of all the driver who picked up my dad at the hospital was a very courteous young man. When I mentioned how important it was for me that my father, who was a Korean War Veteran, be taken out of the hospital with extreme dignity, the young man (Matt) got an American flag out of his vehicle and explained that he was a veteran as well. That meant everything to me. He took all the time in the world to allow my husband and I to drape the flag over my father, and more importantly did it with us as a veteran.
I also want to mention two other employees of your company. Our funeral director Mr. Ted Kirsh was very professional and courteous and made this very emotional time for me the best it could possibly be. He answered all questions and went out of his way to take the time I needed to decide on which casket would best represent what my father would want.
In addition thank you to Sandy Hanson who took the time with family members. Both of them kept me updated with what was going on, and what needed to be done in order to make my father’s ceremony and arrangements completed successfully.
I would not use anyone else in the future. I will only use the Busch Family for any of my future needs when they arise. It was very crucial that my father was given such a valuable and high end service as he was by your staff, and I thank you very much."
In Memory of Joseph I. Mendise
Peggy Giachetti, Strongsville, OH
"In November 2015, we buried my brother. In February 2016, I buried my son. In April 2016, I buried my daughter. In March 2018, I buried my husband of 24 years. In every time of need, Amy Geisman and the entire Busch family were there for me. Losing a loved one is difficult and heartbreaking. Busch helped me through these times with caring, empathy, professionalism, concern— always knowing what I needed before I knew! Thank you from the bottom of my heart. They took care of every need."
March 26, 2018
Fran Yuse-Pape, Carpentsville, IL
"I just wanted to thank Bob for all of his warmth and kindness this past week as we prepared our mother, Margaret Yuse passing. You cared 9 years ago for our father, and knowing how kind the process was we were assured mom's care would be the same. To bring her back from Erie, Pa with the dignity that your colleagues there gave her in preparing her journey was outstanding. The process of this past week with Bob made this easier to go through. Mom was in good hands with all that cared for her for her final process. Please let Bob know that his outstanding warmth and love for his job was so much appreciated by us all."
In Memory of Margaret Yuse
Jean, Cleveland, OH
"Chuck’s memorial service was wonderful, and I want to thank all of you for your part in the planning of the service and the preparations prior to the service. I was extremely pleased that I attended the preplanning lecture at Vista Springs. It gave me insight to the steps in planning. I had known that I would be using Busch as Chuck had used you for his family previously.
I had been advised to make plans ahead of time as I would not be in the frame of mind to do this at the time of his death. Kathleen was wonderful in leading me and one of Chuck’s daughters who was in town for the weekend thru the initial paperwork. Joe picked up when Chuck passed away and again all went well with patience on both their parts. My questions were all answered both during my appointments and also by my phone calls. Amy handled the service perfectly.Also the military presentation of the flag was so impressive and commented on by all. I don’t think there was a dry eye when it ended.
I should also mention that the person who came to Vista Springs to take Chuck from the facility to your facility handled the situation very professionally. He gave me the time to be with Chuck that I needed and I so much appreciated it."
In memory of Chuck
Bob Stilwell, Parma Heights, OH
"I want each of you to know how pleased I am for all of the help and planning that went into my wife’s cremation and memorial service. You made my time of sorrow much more tolerable. I received many compliments about your services and the beautiful Christmas decorations extended to me and my family.
Sandy did an outstanding job on the video, I think I viewed it at least a dozen times. I know now why Lynn was so happy all of the years she spent working for Mrs. Busch."
In memory of Lynn Adele Stilwell
December 21, 2017
Marylin Gnezda, North Royalton, OH
"I want to thank you and your staff for your kindness and wonderful care Joe Scuiva showed me and my family. Your wonderful staff was very appreciated by me and my family. I want you to know I have had to bury my family members and I was so disappointed in the other funeral homes. Your genuine caring and helpfulness was gratefully appreciated.
I followed my husband Matt’s wishes exactly as he had wanted for his funeral. When I preplanned everything, I was amazed that there was no pressure from Kathleen Bloesinger to try to add or change anything I had asked for.My husband was a humble and simple man and never wanted anything to suggest he was anything different or special.
We thank you again for your great service. I was able to see how my funeral will be as I had everything done that I also want to have for myself. God Bless you and your staff for allowing me to see how a funeral should serve."
In memory of Matthew Gnezda
December 21, 2017
Ken Gulling, Avon Lake, OH
"I could not have asked for a kinder, more compassionate and professional experience than what I had when Busch Avon Lake helped to lay my beloved mother to rest. Julie Clevenger was so patient and caring with me when we talked to set up the arrangements, and at the end, when she invited me to help tuck my mother in for the final time, she gave me the opportunity to perform that one final loving task. The entire staff treated us with such an outpouring of love. I cannot express my thanks enough."
Lisa Collins Gonzalez – Valley City, OH
"Thank you for the beautiful flower arrangement and the exceptional service you provided for our mother Mary Ruth Collin’s funeral. Everything was very easy to plan and put together, even during such a stressful time. Having the choices there at your location made it convenient to make the decisions we had to make. You did an outstanding job making mom look her best. We were contemplating having a closed casket, but she looked so beautiful that we kept it open.
I especially would like to thank Bob Solich. From the very first day we walked into the funeral home, he made us feel like we had known him for years. He answered all of our questions and gave us everything we needed to know and make decisions from day one. He even found a way to make us laugh at times, which was exactly what we needed during that time. He was professional and warm at the same time.
Thank you for taking the care in preparing our loved one and making such a difficult time a little easier. You may take care of the deceased, but you also take care of the living. Please don’t let that ever change. "
In memory of Mary Ruth Collins
October 11, 2017
Tom Kessler – Parma, OH
"I wanted to take this time to thank you and your company for the outstanding work you do. In this day and age of squeezing the customer for every dollar, your company is an example of how an honest company can thrive. In the past three years, our family lost both our father and mother, and the cremation services were provided by Busch Funeral Homes. In both instances, your associates provided exceptional service without ever once trying to up sell or pressure our family into spending more than was necessary, which could be easy to do during difficult times.
Our mother's mass was this past Saturday, and our family wanted you to know what a wonderful job your associate Ted Kirsh did for us during the entire process. His calm and reassuring demeanor was extremely helpful during the entire process, and he made sure that every detail was taken care of. I am sure that my mother was very pleased with the celebration of life Busch Funeral Homes & Ted provided.
My father chose Busch Funeral Homes prior to his death three years ago because they had provided food trays, etc. to my brother's family who had three children returning home from military service in Iraq. The character your company showed then is a reflection of the compassion you provided to both of our parents during their services."
- In memory of Dorothy and John Kessler
September 25, 2017
"Thank you for your note of sympathy regarding Karen’s passing. My family and I were most pleased with your firm’s guiding us through this sad event. We couldn’t have asked for more of Meghan Burmeister, who set up the services and was with my son and me at the confirmatory viewing in Parma. Bob Solich handled both the graveside and the memorial services in an outstanding fashion. Follow-up on flowers, donations, etc has been outstanding as well.Please share our deep appreciation with Meghan, Bob and the other members of your fine staff who eased our way through all this."
- In memory of Karen Cooper
September 18, 2017
Noreen and Ron Hollo – Avon Lake, OH
"There is a special place in our hearts for those who’ve helped us make it this far. Faith, tenderness and kindness as Bill Burmeister and Melissa walked us through our journey- Alison’s unexpected death! The Busch Funeral Family really helped us in every way."
- In memory of Alison Hollo
August 30, 2017
Susan Bobby – Fairview Park, OH
"Thank you for honoring my son, James Adam Reese, in the most perfect way. Every single detail was addressed. I know everyone was doing their job, but we all felt as though we were the only family being taken care of. The professionalism and care given to each and every question or request anyone had was over the top. Meghan and David are the best. Thank you again on behalf of our family and friends. Thank you for everything."
- In memory of James Adam Reese
June 29, 2017
Gail Berzins – Brecksville, OH
"I would like to thank you and your Busch team for all that you did for our mom’s funeral. You were so kind to our family and catered to our every desire.
1. To see Mom earlier than the viewing was especially helpful. Thank you for changing out the nail polish so it matched the lipstick 2. Rearranging the room so it felt comfortable and welcoming like the home we lived in. 3. Getting extra tables so we could display the grandchildren’s graduation pictures in chronological order. 4. Taking all the flowers and picture boards to the 100th Bomb Group Restaurant and setting up the room, it looked beautiful. 5. Fielding calls about arrangements, obituary notices, prayer cards and anything else that I am forgetting.
The funeral service was a beautiful tribute to Mom. We have received so many cards saying what a beautiful service. It would not have been possible without your help and those on your team."
- In memory of Jane Denk
May 13, 2017
A Testimonial From Nancy Score, Wife of Indians Legend Herb Score
A Testimonial From Marianne About Laying a Hero to Rest
A Testimonial From Sandra About Bringing A Soldier Home
What Others Have to Say About Busch
David Doll – Cleveland, OH
"Thank you for the spectacular job you did at my sister’s memorial service. Cathy Nichols who did the actual celebration was unbelievable, just incredible. Talk about perfect for the occasion, perfect comments and perfect balance. It was truly impressive how good you guys are."
Dawn Lynch – Medina, OH
“My Grandmother's (Betty) services were just handled by you. I cannot express how pleased our entire family was with everyone's kindness. I know that this is your career, your job, but everyone was so nice, so pleasant and very helpful. We were so impressed with Busch Funeral Home’s, which is the nicest we have ever been to. Thank you so much from all of the Veverka Family!”
John T. Jencik – Parma, OH
"We believe that your home stands out as the best through the outstanding effort of Amy Geisman who walked us through all the steps. I found Amy to be compassionate, helpful and sympathetic to us without being overbearing. She provided just the right touch in guiding us and we deeply appreciate it. We could not have picked a finer person to assist us."
Lorene Mihalko – North Royalton, OH
"As a result of my experiences and my previous contact with Busch Funeral Services, when it came time to make funeral arrangements for my mother, our family chose Busch. When my husband and I decided to pre-plan our own funerals, once again we chose Busch. Our primary reason for doing so in both instances was because of Busch's outreach to the community. Busch is the only funeral home I am aware of who has provided outreach to the community on a long term and consistent basis. For me, this was the deciding factor in choosing Busch."
Busch Funeral and Crematory Services is Northeast Ohio’s more preferred provider for burial, cremation and preplanning services. Contact us to speak with a professional staff member about your family’s needs, or call 800-252-8724 at anytime.