Compassion and innovation are embedded in the roots of Busch Funeral and Crematory Services—and it all starts with our caring Busch staff.
In our latest blog series, Meet Our Managers, you will get the opportunity to learn all about each of our location managers on a more personal level.
Next up we have Jeff Hogan. Jeff is one of Busch’s longest-standing employees. Believe it or not, Jeff’s journey with Busch began very close to home—he started out living in the apartment above our Cleveland location.
Q: How did your career with Busch get started?
Q: What was it like living in the Cleveland location apartment?
Q: What sets these locations apart from other funeral homes in the area?
Elyria is my hometown, so I love this facility. It’s a Victorian, turn of the century style home. I would call it the jewel of the street that we’re on. The funeral home in Cleveland is an aesthetically beautiful facility in old Brooklyn.
The recent renovations of both facilities are very appealing to families. In terms of amenities:
- Catering room that allows families to come back and have a luncheon.
- Convenience to highways 71 and 94.
- Easily accessible from the airport for out-of-town family members.
- Facility next door (Elyria Women’s Club) that offers catering events.
- Easy to navigate and very accessible to all guests.
Q: What are your main duties when helping families plan services?
My main objective with my job is sitting down with families to plan the event for their loved one’s celebration. Services can range from a full burial or cremation to a memorial or gathering.
My job is all about listening. I have to:
- Get a feel for what the family is looking for in terms of the event they want to host.
- Offer options to fulfill those needs/wants.
- Pull off an event that truly signifies the life of their loved one.
Q: Can you describe your role in three words?
Q: What would you say is the most rewarding part of your job?
I’ve been here with the Busch family for 30+ years. You would think after that long, the job would get old or not be as fulfilling. I have to tell you, that is the furthest thing from true.
I am still serving people that I have a connection with, and it’s so satisfying for me at the end of the day to know that I have been able to put together the type of tribute that is going to honor their loved one. It’s an honor.
Q: What’s the most difficult part of your job?
As a funeral director, sometimes you suppress your own emotions to take care of the ones who are hurting. Part of my job is to be in control, and to lead and guide and do it with a level of compassion and emotion—it’s not always easy.
You have to learn how to find a good balance of taking care of yourself along the way to make sure you’re okay.
Q: What motivates you in your work environment?
Q: What do families notice most about the Busch staff?
My staff here in Cleveland and Elyria are right at the doors to greet our guests as they’re coming in—it’s all about that personal touch.
I feel very fortunate for the team that I work with at the Busch organization. We have a great mix of team members who care about the families, and who want to be here to step in and help any way they can.
Q: In your own words, what is the Busch difference?
Set Up a Time to Meet With Jeff
If you’re interested in planning final arrangements with our Elyria or Cleveland locations, book a time to meet with Jeff today. Along with the rest of our caring Busch staff, he is trained and experienced to provide you with answers to all of your questions.
Fill out one of these forms to reserve your spot with Jeff.